2017 is drawing to a close, and there have been a lot of developments on social media this year- including the recent evolution of Twitter from 140 to 280 characters. As we prepare and strategise [...]
A brand’s reputation is the perception the public has about you. Reputation management is a practice covering a range of different areas, with the goal of minimising and containing brand risks, as well as building and maintaining a positive reputation.
With customers living online more and more, brands can use social media to improve their customer relationship management, boosting their reputation at the same time. Read more on our blog: https://bit.ly/2ZKZMTv