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Monthly Archive for: "October, 2020"
Home » Archives for October 2020
 5 Social Listening Tips for Reputation Management
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By Stephanie Taderera
In Articles
Posted October 14, 2020

5 Social Listening Tips for Reputation Management

In this digital era, every brand that is online must engage in social listening. Social listening is the process of monitoring what customers (and the public at large) are saying about a brand [...]

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 What you need to know about implementing content marketing for your brand
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By Tinaye Munyawiri
In Articles
Posted October 6, 2020

What you need to know about implementing content marketing for your brand

Strategy in any marketing activity is always key. As a brand there’s things you need to allow yourself to focus on in order to elevate your brand. Building a content marketing strategy can [...]

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Magna Carta Zimbabwe

MagnaCarta_ZimMagna Carta Zimbabwe@MagnaCarta_Zim·

2h

Cheers to @Chivaviropatie1! Congratulations from team Magna Carta🍾🥂🥂

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MagnaCarta_ZimMagna Carta Zimbabwe@MagnaCarta_Zim·

31 Dec

See ya later, 2020! How do you feel about starting the new year? Do you think 2021 will be just like 2020? Optimistic? Or just gonna wait and see? Happy new year!

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MagnaCarta_ZimMagna Carta Zimbabwe@MagnaCarta_Zim·

30 Dec

If your brand’s reputation is in crisis, it’s time to reestablish a solid foundation, update your brand culture and create a consistent customer experience that customers can rely on. What’s 1 reputation management activity you will prioritise in 2021?

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MagnaCarta_ZimMagna Carta Zimbabwe@MagnaCarta_Zim·

29 Dec

You know your brand is in crisis when it is always reactive rather than proactive, it’s outdated and perceived as stale, and it’s consistently viewed in a negative light. If this is how your brand has been in 2020, it’s time to enter crisis management mode.

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MagnaCarta_ZimMagna Carta Zimbabwe@MagnaCarta_Zim·

28 Dec

In 2020, what’s something that a brand did to improve your customer experience? We can’t divorce customer experience from reputation management, and it’s an important area to look at for the year ahead.

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