5 Social Listening Tips for Reputation Management
In this digital era, every brand that is online must engage in social listening. Social listening is the process of monitoring what customers (and the public at large) are saying about a brand [...]
Wellness Wednesday
At the office, or working from home? It is important to maintain good physical and mental health practices which ultimately make a big impact on our overall health and well-being.
Online Reputation Tip
It’s only through harnessing the power of big data that brands can understand what’s impacting their reputation and take steps to move it in a positive direction. The more information you have, the more accurate your content and strategies can be.
Creating relevant content is one of the most important things to do to build trust worthy relationships and get a better opinion of your brand. Content builds relationships. Relationships are build on trust. And trust drives revenue. #reputationmanagement #Digital
Trust & authenticity have overtaken the need for low prices & convenience, consumers are looking for more meaning & purpose from brands. It’s now imperative to build & sustain client reputation relationship in a world where one has to navigate social distancing & remote working.
Online Reputation Tip
Own your mistakes. An apology allows your customers understand that your company takes responsibility for its actions, willing to learn and are genuine in its dealings. Authenticity and transparency is key. #ReputationManagement
