It’s only through harnessing the power of big data that brands can understand what’s impacting their reputation and take steps to move it in a positive direction. The more information you have, the more accurate your content and strategies can be.
Creating relevant content is one of the most important things to do to build trust worthy relationships and get a better opinion of your brand. Content builds relationships. Relationships are build on trust. And trust drives revenue. #reputationmanagement #Digital
Trust & authenticity have overtaken the need for low prices & convenience, consumers are looking for more meaning & purpose from brands. It’s now imperative to build & sustain client reputation relationship in a world where one has to navigate social distancing & remote working.
Own your mistakes. An apology allows your customers understand that your company takes responsibility for its actions, willing to learn and are genuine in its dealings. Authenticity and transparency is key. #ReputationManagement